We highly recommend that you use an international courier that will provide you with a tracking number. We also recommend sending any package as a priority so we can receive it in a timely manner. If samples are sent regular mail, it may take up to 4 weeks for us to receive your sample and may cause samples to be compromised. We have found that Purolator, UPS, and FedEx have faster service than Canada Post if you are shipping from the Eastern providences of Canada. Please send this tracking number to us so that we can also track your package. Note that Paw Print Genetics is not able to accept Saturday deliveries.
Get a Customs Form
The value that you declare on your shipment's US Customs form should not total more than US$15; the value of the swabs themselves, not the price of your order. This will make it easier to get your shipment through customs, and there should not be any duties or taxes applied. If there are any Collect on Delivery (COD) fees associated with your package, Paw Print Genetics will attempt to automatically charge them to the payment method used to place your order. If we are unable to process this charge, we will contact you to find a suitable form of payment. Sample processing will be delayed until all outstanding balances are paid.