Outstanding Customer Care
Customer service is one of our top priorities. Call or email us during business hours and you will always reach someone who can help. Geneticists and veterinarians are available to speak with you before, during, and after you get your results.
- Informed staff available by phone and email to answer questions or help place your order
- Genetic counseling by geneticists and veterinarians available at no charge before, during or after testing
- Leftover DNA may be available for future orders
- Everyday multi-dog and litter discounts
- Email notifications when samples are received and when results are ready
- Results available within 14 days of receiving your dog's sample