Tag archives: Paw Print Genetics service

Paw Print Pedigrees Now Available!

Paw Print Pedigrees Now Available!

We’ve been busy here at Paw Print Genetics. As we celebrated our one-year anniversary on May 1, we had increased our screening of inherited disease mutations to 143 tests in 243 breeds – the most available on the market. One-stop shopping, outstanding customer service and 100-percent accuracy on all tests are the cornerstones of our company. We’re here to help you breed and buy healthier dogs, and to make that as easy as possible.

To that end, Paw Print Genetics has launched Paw Print Pedigrees – a new service for its customers to promote their dogs and the puppies they produce.

The completely free service is offered to anyone who has had a test performed at Paw Print Genetics, and allows you to display those results to the public. Open access to your genetic-screening records illustrates to the world that you’re taking breeding seriously, and gives you an online location to securely store and display your dog's results to potential breeding partners and puppy buyers.

Paw Print Pedigrees does more than just display your dog's genetic results. You can build a profile for your kennel and dogs – link to other health clearances such as hip scores, CERF certifications, generational pedigrees ...

Friend Referrals are a Company's Best Compliment

Friend Referrals are a Company's Best Compliment

One of the best compliments that a company can receive is when a customer places another order after experiencing that company’s service. An even better compliment is when a customer refers that business to a friend or colleague. When we refer a friend to a business, we are putting our ‘stamp of approval’ on that business and putting our reputation on the line too. We hope that the company will provide that excellent customer service every time so that our friend doesn’t blame us if things go wrong. That is why referrals are so valuable to a company and why excellent customer service should be every company’s number one priority.

What constitutes excellent customer service? This may include an informative and easy to use website interface, a friendly human voice when the company answers the phone, the outstanding quality of the service they provide, and its caring interactions with the customer long after the service has been completed. When was the last time you ordered something and didn’t receive an email confirmation or reply that your precious purchase was on its way? The communication that a company has with its customer says a lot about the way it conducts its ...